Return Policy

All single piece apparel and bags are ordered and customized with your Ministry's logo as ordered. Since we order and decorate on demand as each item is ordered, all sales are final. We cannot accept returns or size exchanges, except for the following:

  • If an item is lost or damaged.
  • The item does not match the approved specifications.

If you have a sizing issue and would like to discuss, please reach out to orders@eleadpromo.com

This policy is to protect our customers as well as ourselves.  If you have any questions regarding purchased merchandise or issues with hard goods such as pens and mugs, please Contact Us.